This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

So proud of our health service

Posted By Geordiecolin

"So proud of our health service"

About: East Surrey Hospital / Gastroenterology

(as the patient),

I was admitted In Ocotober 2015 surgery by Mr Paras Jethwa. During my stay I have a number of complications during surgery.

After surgery I was admitted into the high dependency unit where I stayed 2 days.

Following an improvement in my condition and following tests and observations I was then moved to Woodland ward where I continued to improve over the next 48 hours or so where I was discharged.

I would like to put on record how wonderful all of the staff where in the Hospital from my surgeon to ward sisters to tea ladies and gents. I even enjoyed the soup provided, which was the only grub I was allowed bar ice cream, jelly and yoghurt.

I felt so proud of our health service that I was slightly emotional upon leaving.

I very rarely write personal letters of this nature so I would like you to take this one in context.

Thank you all so much and I would be grateful if all Doctors, Consultants, Nurses and staff are made aware of this little message.

Yours gratefully

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Surrey and Sussex Healthcare NHS Trust 8 years ago
Surrey and Sussex Healthcare NHS Trust

Submitted on 26/10/2015 at 17:15
Published on Care Opinion on 27/10/2015 at 12:34

Dear Geordiecolin

Thank you for your feedback. It really matters to us that you found the care we provided to you something to be proud of receiving. We have such a hard working team of professionals in the hospital who come to work with the passion to deliver high quality care, no matter what the hurdles are. I thank you for your recognition of this and I will feed back to the teams you have mentioned.

Kind regards

Branita Mills

Matron, Surgery

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Barbara Bray, Chief of Surgery, Surrey and Sussex Healthcare NHS Trust 8 years ago
Barbara Bray
Chief of Surgery,
Surrey and Sussex Healthcare NHS Trust

Submitted on 27/10/2015 at 12:55
Published on Care Opinion on 28/10/2015 at 11:23

Thanks very much for your feedback. I hope you have made/will make a full recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Geordiecolin (the patient)

Thank you for your reply. I recognize all of the attributes that you have described in your team in abundance. I take with me my surgical flatulence as a reminder of of my experience with your team :)

Opinions
Next Response j
Previous Response k