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5 star service

Story from nhs.uk

"5 star service"

About: Hospital Of St Cross (Rugby)

I have just been discharged from Cedar Ward and was very impressed with the excellent care I received during and following my knee replacement surgery The doctors , nurses , care assistants , physiotherapists, porters and domestic staff were exceptional in maintaining a friendly, professional and caring attitude at all times. As a Registered nurse myself I would like to say thankyou and well done CedarvWard I am proud to call myself a nurse

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Responses

Response from Hospital Of St Cross 8 years ago
Hospital Of St Cross

Submitted on 23/10/2015 at 12:01
Published on nhs.uk on 24/10/2015 at 02:30

Thank you for providing feedback on your recent experience at Hospital of St Cross, Rugby. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is particularly pleasing to read that you felt our staff had a friendly, professional and caring attitude. We shall be passing your comments onto the staff. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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