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exellent patient care

Posted By mable

"exellent patient care"

About: Heartlands Hospital / Neurology

(as the patient),

I was ref to DR Awadh neurology dept who is a very caring person. who puts you at ease at what is a very frightening time while you are waiting for test results. excellent patient care. then ref neuro physio to linzie who is a lovely person nothing is to much trouble. I would like to thank all the staff I have seen you work so hard for us. thank you

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 03/11/2015 at 09:13
Published on Care Opinion at 16:33

Dear Mable

thank you for your post regarding the service you have received in Dr Awadh's neurology clinic.

I will ensure that your comments are forwarded to Dr Awadh, and to Linzie the physiotherapist who will be thrilled to read your feedback.

Once again, thank you for taking the time to provide your comments, patient feedback is very important to us.

Kind regards

Marie Helebert

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