"Paediatric Heart Dr"

About: West Suffolk Hospital

I have had several episodes of a racing heart and feeling very ill. My GP referred me to a doctor who was absolutely lovely and explained everything to me and my Mum really well. We didn't feel rushed, and felt they really cared and understood what a horrible experience it is. They were very thorough and smiley and cheerful and showed Mum the scan as they were doing it, and told Mum what to do when I get a racing heart again. I had an ECG in another department and the people there were lovely too. We were very pleased with the service and information we received and think the Staff and hospital are wonderful.

Lots of love xxx

Sanchia-Bella Hanson (Age 13)

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from West Suffolk Hospital

Hello Sanchia-Bella,

We are so pleased to hear you were so well looked when you were with us.

We will pass your comments on to the team that looked after you, who will be delighted to hear from you.

Thank you for taking the time to leave such a great review.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful