About: Diana, Princess Of Wales Hospital

Referred by GP and told to go via A&E. After a 3 hour wait and an enquiry I was eventually given a letter to present to ENT. When I got there I was unapologetically told the department was closed!!

I'd been kept in A&E for that length of time and only shown to the department once it was closed. Sums up the nhs, bring on privatisation!!!

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Response from Diana, Princess Of Wales Hospital

Hello, I'm sorry to hear about your experience, please can I suggest you contact our patient advice and liaison team so they can look into this - you can ring them on 01472 875403 or email nlg-tr.pals@nhs.net Kind regards, Sarah Mainprize

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