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Discraceful

Story from nhs.uk

"Discraceful"

About: Manor Hospital

I attended A&E with an open breast wound after stiches burst after an operation. After waiting 3 hours I was finally seen by a urologist!! Im no Doctor but how does a Urologist know about a breast case. I was send to sit in a cubicle and show the doctor the wound while sitting on a chair. No painrelief offered. Got told to go home and come back tomorrow when a surgeon is available to see me!!!@

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Responses

Response from Manor Hospital 8 years ago
Manor Hospital

Submitted on 21/10/2015 at 17:52
Published on nhs.uk on 24/10/2015 at 02:32

Hello,

Thank you for taking the time to post a comment. We are extremely disappointed that your recent experience in the Emergency Department at Walsall Healthcare NHS Trust was unsatisfactory and would be grateful to have the chance to review your episode of care and investigate your concerns. In order that your individual case can be investigated I would be grateful if you could provide your personal details to our patient relation team.

Following investigation Matron would be happy to feedback.

Please call our Patient Relations team on 01922 656463 at your earliest convenience.

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