"cardiolgy ward b14"

About: New Cross Hospital

My father stayed here after a heart attack and the staff nurses didn't communicate about what treatment was given or after care. They are very busy talking with themselves and neglect patients. Was calling for an update for 2 hours and no answer. Giving painkillers without the patient been in pain. Just to make them drowsy and sleep.

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Response from The Royal Wolverhampton NHS Trust

Thank you for taking the time to post your comments relating to your father's patient experience on Ward B7. I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Judith Davis

Patient Experience Services Manager