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excellent service

Story from nhs.uk

"excellent service"

About: Conquest Hospital

I had an outpatients appointmemt at orthopaedics today and received excellent service from when I arrived. My appointment was on time and I was made to feel welcome and very reassured by a doctor explaining to me about previous test results and giving me lots of time to explain everything. I feel very comforted that if my problems get worse before my follow up appt that I can just call and get seen if I need to.

I have had a few appts/scans done over the last year and have always been happy with everything. Staff are always so friendly and caring. So grateful for a fantastic service provided

Thank you

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Responses

Response from Conquest Hospital 8 years ago
Conquest Hospital

Submitted on 20/10/2015 at 10:38
Published on nhs.uk on 21/10/2015 at 02:31

Dear Rebecca

Thank you for letting us know about the 'fantastic service' you have received from the staff in the Orthropaedics department at the Conquest Hospital.

They will be pleased to hear that you felt welcome and reassured about your care and condition.

Postings such as yours truly reflect the high standard of care they provide on a daily basis.

Please be assured that your posting will be shared with all concerned.

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