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Thank you for taking care of me

Posted By KB59

"Thank you for taking care of me"

About: Crosshouse Hospital / General Surgery

(as the patient),

I was operated on in September by Mr Murray at Crosshouse Hospital in Kilmarnock, I didn't realise you could post your experience.

I feel I had the greatest of care before and after the surgery, all the staff, from the Surgeon to the nursing staff on ward 5A were excellent, very professional friendly and understanding, thank you for taking care of me.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/10/2015 at 14:23
Published on Care Opinion at 15:43

picture of Eunice Goodwin

Dear KB59,

I am so pleased this all went so well for you. I will be delighted to pass this to Mr Murray and the 5A team to show your feelings about your care. Thank you so much for taking the time to share this via the Patient Opinion website.

I hope you have recovered well,

Best wishes,

Eunice

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