"Rancho Relaxo D5"

About: North Manchester General Hospital

I spent 10 days in D5 after having a selective lateral neck dissection. The staff were brilliant. Rushed off their feet a lot of the time but always polite and attentive if you were a patient patient. I was shocked at how much verbal abuse they occasionally had to put up with. They dealt diplomatically with obviously frustrated people.

The food was not easy for me as I have severe dysphagia and needed a pureed diet. There was not enough liquid for me to be able to swallow some of the food.I appreciate that times are hard and the budget for food must be so low per person. My wife brought me food in in food flasks which kept me going.

I racked up a large internet bill because there is no internet for patients. In the Christie, where I have spent a lot of time, there is patient internet and it does help to pass the time.

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Response from North Manchester General Hospital

Thank you for taking the time to leave your comments we strive to achieve a high standard of care for all patients in line with Trust Values. We will pass your comments onto the Department/ward.

Grateful Thanks

The Pennine Acute NHS Trust

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