"Macclesfiels Hospital saved my ..."

About: Macclesfield District General Hospital

(as the patient),

What I liked

Macclesfiels Hospital saved my life, and I will always be grateful. I can not speak too highly of your skills. Your format does not have the year I was at Macclesfield: it was 2006.

What could be improved

In common with most hospitals, you need a bigger budget. A new telephone service would be a good start

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Response from Macclesfield District General Hospital

Thank you for writing in with your kind comments about your stay in Macclesfield Hospital in 2006.

Like most hospitals, we feel that we could do even better with a bigger budget. However we are constrained by the budget we have been given, and we strive to provide the very best care for our patients within the limits of our budget.

We are very sorry if you have experienced problems with the telephone service at the hospital. We are keen to hear about your experience phoning the hospital, and we are interested to listen to any ideas you might have for improving the telephone service.

If you would like to discuss this further please contact the Customer Care Team on freephone 0800 1613997 or minicom 01625 663723 or email CustomerCare.Service@echeshire-tr.nwest.nhs.uk

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