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unsure

Story from nhs.uk

"unsure"

About: Leighton Hospital

my friend had her baby before me didnt really beleive her when she said that she had wrote to the ward manager about a memeber of the night staff smelling of cigarettes i amased when the same member of staff answered my call bell smelling of cigarettes even their hands smelt of cigarettes the member of staff offered to care for my baby whilst i rested which i turned down as i dont smoke my self and i certainly didnt want my baby smelling of cigarettes

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Responses

Response from Leighton Hospital 8 years ago
Leighton Hospital

Submitted on 13/10/2015 at 16:06
Published on nhs.uk on 14/10/2015 at 02:30

I am sorry to hear of your experience.

We certainly agree that what happened must have been unpleasant for you and would like to offer our sincere apologies.

I will reiterate with all our staff that they must always be appropriately presented.

I would be grateful if you could contact the Customer Care Team on 01270 612410 with further details so we can look into this further.

Sara Nightingale Maternity Ward 23 Manager

Women’s, Children’s & Sexual Health Division Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital

Crewe

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