On admission to the Emergency Receiving Unit I was in considerable pain. I requested pain relief at 1. 15pm and did not get any until 5. 40pm (approx. ). When my wife spoke to a member of staff, prior to me getting pain relief, a staff member said in a very curt manner, "He didn't ask for any when I was there". My wife informed this member of staff that I had requested pain relief from another Nurse about 2 hours previously and she was angry that I had waited so long for pain relief. A short while later the staff member concerned asked to speak to my wife and apologised for her mistake, however my wife was, and is still, angry at the unprofessional attitude displayed towards her at a time when she was feeling stressed and anxious about my welfare.
"dispensing of pain relief."
About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17) University Hospital Monklands General Medicine (Wards 2,10,12 and 17) ML6 0JS
Posted by maggie10 (as ),
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