This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Five star in every way

Story from nhs.uk

"Five star in every way"

About: Chorley & South Ribble Hospital

Had surgery and was cared for by a consultant and the team on Winstanley Ward.

In this day of negative feedback, litigation and unrealistic expectations it's a pleasure to complement the efficient, coordinated, professional, caring, positive and considerate manner with which I was treated.

Everybody, and there were many, involved in my experience was courteous, confident, knowledgable and very very kind.

Please, once again, pass on my heartfelt thanks from a very satisfied patient/customer.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 12/10/2015 at 10:02
Published on Care Opinion at 12:40

Thank you for taking the time to tell us of your experience when you were cared for recently by the team on Winstanley Ward. Staff work hard to provide a hight standard of care and it is always extremely pleasing to hear of the impact of that on our patients. Please be assured that your kind comments have been shared with the relevant staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Chorley & South Ribble Hospital 8 years ago
Chorley & South Ribble Hospital

Submitted on 12/10/2015 at 10:53
Published on nhs.uk on 13/10/2015 at 02:31

Thank you for taking the time to provide your feedback. It is always exptremely pleasing to hear that the care and support offered was of the high standard we aim to offer all our patients. Please be assured that your kind comments have been shared with the breast team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k