"excellent NHS"

About: Cheltenham General Hospital

I had a lump in my neck and my wonderful GP referred me under the 2 week rule . Within 8 days I was seen . Very friendly sympathetic Doctor and all staff ! But what I loved is that everything is checked in that appointment . Had an ultrasound which proved benign so yes I am very lucky but if needed I would have had biopsy and results that day ! That for me is the best care as I think many people will agree it's the fear and anxiety of not knowing . Fantastic first class treatment . Thank you all

Story from NHS Choices

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Response from Cheltenham General Hospital

Hello there,

Many thanks for sharing this feedback with us at what must have been a stressful time for you. It's good to know that you were seen so quickly and were so pleased with the care you received. We will certainly pass your comments on to the teams involved. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful