"Clinic 10 Visual Field Test"

About: Royal Shrewsbury Hospital

My mother attended a clinic on 8/10/15 morning and the health care assistant was excellent. They were very caring and considerate, answered the questions about the procedures in clear way. Their concern for my mother when the test became a bit too much was excellent and the health care assistant offered options about continuing if my mother felt unwell. Although the room was very cramped and as I was accommpanying my mother, they got a chair for me to sit on so I could stay with my mother. That was all very helpful and nothing seemed too much trouble for them to ensure my mother was treated with respect and her welfare considered. Overall a very positive experience.

Thank you.

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Response from Royal Shrewsbury Hospital

Many thanks for taking the time to share your feedback.

I am so pleased to hear that your mother had such a positive experience.

Patient Experience Team

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