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Excellent staff

Story from nhs.uk

"Excellent staff"

About: Hospital Of St Cross (Rugby)

Hi

Today my daughter had a accident at school and required hospital treatment .. Unsure on whether to take her to Coventry hospital or Rugby St Cross. I opted for the latter and took her to the urgent care unit. By taking her there I was met with the most efficient service by our nhs. The nurses were great with her And the care and treatment was exceptional. I can't thank them enough. My daughter was fine and is recovering well. She felt at ease with the staff after being unsure as she doesn't usually let anyone look at her when she's ill or hurt. Big thumbs up to St Cross Nurse on duty.

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Responses

Response from Hospital Of St Cross 8 years ago
Hospital Of St Cross

Submitted on 12/10/2015 at 12:35
Published on nhs.uk on 13/10/2015 at 02:31

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care you received. It is fantastic to hear how highly you rated the nurses in the Urgent Care Centre and that your daughter was put at ease. We will pass on your thanks to them. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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