"Unbelievable service"

About: South Western Ambulance Service NHS Foundation Trust

(as a relative),

My wife suffered from severe back pains. She also suffers from cancer. We called the ambulance service as she was not feeling well and the service we received was unbelievable. They arrived quickly and they gave my wife very good care. They kept her talking all the way to the hospital. Thank you!

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Niff648

Thank you for taking the time to provide us with feedback. I hope your wife is feeling better.

It is always so rewarding to hear how our staff are delivering excellent care to patients and support to their families when they need it most.

We would be very happy to share your kind words with the ambulance staff involved in your wife's care, however in order to identify them we will need a little more specific information. May I ask you to contact our Patient Engagement team on either plaudits@swast.nhs.uk or 01392 453831 and a member of the team will take you through the process.

Thank you, again, for sharing your story with us.


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