"Terrible time keeping"

About: Watford General Hospital / Paediatrics

(as a parent/guardian),

Worst time keeping ever!

Appointment was for 2pm, why set appointment if your not going to stick to it?

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Response from Alison Parkinson, Senior Sister, Children's Outpatients, West Hertfordshire Hospitals NHS Trust

I was extremely saddened to hear about your bad experience in Children's Outpatients. Thank you for taking the time to leave this feedback, however I would like to gain a little bit more information about your appointment.

If you could contact me via the PALS office on 01923 217198 so we can discuss this further I would appreciate it.

Many thanks

Alison Parkinson

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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