"Appalled"

Absolutely appalled that the NHS thinks that it is ok to leave a 96 year old lady left lying on the floor after falling, 999 are useless with a 4 hour wait for an ambulance.......thought this was an emergency service!

Eventually ambulance arrived 2 and a 1/2 hours after she fell. Then took an hour to take her down to the ambulance and once at hospital spent a further 2 hours waiting in a corridor.

You should be ashamed!