"Excellent Service"

About: Queen Alexandra Hospital

My father was taken to the stroke unit last Wednesday (30/9/15) having been rushed there by ambulance from his home. The care he received there was second to none and all done very quickly. The staff and doctors there could not do enough for him. It is amazing to see the change in him in the 5 days he's been there.

He started in ward F4 the nurses there were very kind and helpful towards him especially at a time when he was very sad and confused. He left there on Sunday (4/10/15) to move to another ward and a lot of the nurses came to say goodbye and wish him well.

I am very grateful to all on ward F4 for there kindness and compassion towards my dad what a wonderful team you have there keep up the excellent work.

Thank you.

Story from NHS Choices

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Response from Queen Alexandra Hospital

Thank you very much for taking the time to provide your positive feedback regarding your father's experiences within the Stroke Unit/F4 at Queen Alexandra Hospital .

Please be assured that your comments have been shared with the Teams involved.

I hope your father continues to make a good recovery and wish him well for the future.

Should you ever need to share your views with us direct, good or bad, then please contact our PALS Team on PHT.PALS@porthosp.nhs.uk who will be happy to help and advise.

Kind regards.


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