About: Manor Hospital Manor Hospital Walsall WS2 9PS
Posted by Catherine Golby
I was examined, reassured & discharged with an early scan date by caring, competent staff in the EPAU, & told any problems to return there. They also said A&E should have sent me straight there, & if they had I would have been dealt with & home hours ago. It was 5am when I got home, & as consolation the nurses called security to waiver our parking charges.
I am deeply upset at the treatment & stressful time in the hospital.
The emergency & out of hours departments initially had my sympathy for being understaffed, however after being given the opportunity to observe for so many hours I now believe they are ran without any patient centred care, staff communication, or system of care delivery.
The EPAU were an absolute credit to a service that frankly, in my experience has failed at the very mission statements of the NHS.
I shall be escalating this to Walsall Manors Board of Directors, & my local MP in an attempt to prevent anyone else in my very distressing situation to be treated as I was.