About: Cheltenham General Hospital

I recently underwent surgery, including the required preparatory requirements leading up to the operation on 28 September 2015. During each stage I was treated with great respect and the procedures were both professional and efficient; moreover, the attitude displayed by the various staffs was friendly and receptive.

I am well aware of the criticisms constantly levelled at the NHS; however, based on my sole experience, I can only express my sincere appreciation for the speed and manner in which my requirements were conducted.

It is always difficult to single out specifics in such circumstances; however, I should like to offer a special mention to the staffs in Bibury Ward who ensured that my stay, albeit short, was handled in such a professional and friendly manner. I would like to offer my particular thanks to the nursing staff on duty, for making my stay so comfortable; nothing was too much trouble.

If this represents typical NHS treatment please accept my congratulations.

With renewed thanks

Peter Hilton

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Response from Cheltenham General Hospital

Dear Mr Hilton,

Thank you very much for taking the time to share this feedback with us. We will pass your comments on to the staff/teams you have specifically mentioned as being involved in your care.

Wishing you all the best with your recovery at home. Kind regards The team at Gloucestershire Hospitals NHS Foundation Trust

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