"all staff were friendly."

About: Salford Royal

(as the patient),

What I liked

all staff were friendly.

What could be improved

i was waiting 2 hrs to be seen in antenatal clinic . i arrived 5 mins before my appointment time . almost all the patients were complaining. the next appointment i was waiting 1hr 30 mins. the staff just said we are always busy. i think it is unfair to have patients waiting so long. it is uncomfortable to be waiting so long when you are pregnant.

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Response from Salford Royal

Thank you for your comments which have been passed on to the department concerned. I am sorry that your comment has not been acknowledged by us until now. We are now committed to responding to all comments within 7 days of your posts. We recognise the importance of such feedback in improving services and welcome any comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful