"left with no discharge information"

My elderly mother with dementia was admitted to the emergency receiving ward in monklands hospital recently after taking several seizures resulting in her falling downstairs and badly bruising her face and body. She is on anti seizure medication. She was diagnosed with heart failure fluid in the lungs low sodium levels and a bladder infection all causing her to be unwell enough to have seizures and fall despite being on medication in addition she had fractured a bone in her back causing severe pain.

I was shocked when a couple of days later they spoke of discharging this dementia patient who lives alone with such a complex range of medical problems. We complained to a doctor who said home care would help her at home and we were dismissed.

She was released by patient transport at 930 the next morning with no communication to us her family. She had no discharge notes nor medication, not even pain relief.

The home care package hadn't been altered. If I hadn't come home from work to see her she would have had no food or pain relief or medication for her range of illnesses including diabetes until evening.

Our GP had been a great help in arranging for the hospital at home team to monitor her complex range of problems.

However if she had no family she would have been left during the night without pain relief. Long periods of the day without care or food as the home care service hadn't turned up for over 8 hours.

All this could have been avoided if my mother had not been thrown out the hospital without appropriate time to ensure she was well enough to go home and time taken to ensure all services were aware of her changing needs when home

I despair of the NHS and I feel if my mother was someone without family she would be dead by now.

I complained to patient affairs to no avail.