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My recent stay in Solihull hospital

Story from nhs.uk

"My recent stay in Solihull hospital"

About: Solihull Hospital

I would just like to say a big thank you to every one from nurse to consultant, who operated and looked after me when I was in hospital. The staff on ward 15 where fantastic, very helpful and nothing was too much for them.

They all work very hard and long days.

I was admitted 24th Sept and discharged 27th Sept, for a hip replacement, I cannot fault any of them.

From start to finish they were fantastic.

Thank you again very much.

LA PEARSON

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 8 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 21/10/2015 at 16:16
Published on Care Opinion at 17:09

Dear LA Pearson

Thank you very much for your kind comments about your experience on Ward 15 at Solihull Hospital following your hip replacement.

I do hope you are continuing your recovery well and will be delighted to forward your comments to Maureen Jones the Ward Manager and Sara Crathorne Matron for Trauma and Orthopaedics at Solihull, who will be delighted to share your feedback with the whole team who work very hard to provide a positive patient experience.

I hope this is acceptable and thank you once again for providing your feedback it is extremely important to us.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Solihull Hospital 8 years ago
Solihull Hospital

Submitted on 22/10/2015 at 10:24
Published on nhs.uk on 24/10/2015 at 02:32

Dear LA Pearson

Thank you very much for your kind comments about your experience on Ward 15 at Solihull Hospital following your hip replacement.

I do hope you are continuing your recovery well and will be delighted to forward your comments to Maureen Jones the Ward Manager and Sara Crathorne Matron for Trauma and Orthopaedics at Solihull, who will be delighted to share your feedback with the whole team who work very hard to provide a positive patient experience.

I hope this is acceptable and thank you once again for providing your feedback it is extremely important to us.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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