"Thanks and appreciation for crawley hospital staff"
About: Crawley Hospital / Rheumatology Crawley Hospital Rheumatology RH11 7DH
Posted by kei (as ),
First I would like to thank the lovely Helen from PALS, her help and support over the last few days have been outstanding.
I spent a very painful, tearful and distressing day at crawley hospital yesterday as the patient. I would like to say what an excellent consultant Dr Makadsi is with a lovely bedside manner, he was not phased when a few choice words that slipped out during a painful examination. The HCA was a lovely kind lady and was as gentle as possible taking my blood pressure while I was in extreme pain. The pharmacist when I collected my prescription was under immense pressure trying to sort out 6 for prescriptions for people waiting as well as dealing with unhappy patients.
As I sat patiently waiting for my prescription I witnessed how she remained professional and calmly dealt with each problem in a 30 minute time span before they closed for lunch. I could hear her checking with the dispensers and dealing with all the problems and not once did she raise her voice. Well done and I hope they give you more staff.
Again the blood tests was very busy over 25 people queuing before me and the young man that took my blood was kind, courteous & helpful. His phlebotomist skills were excellent and the procedure was painless.
Finally the X-ray department, the radiographer who performed my many painful x-rays was so kind, she explained every step of the way and assisted me with undressing and dressing as I had limited use of my hands through pain and swelling. she assisted me into positions for x-rays and is a credit to the NHS. so I couldn't let my appreciation and thanks go unheard as the staff do a wonderful job in sometimes high pressured circumstances and I have nothing but praise for each and everyone of them. Thank you all.