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Waiting times

Posted By worrier

"Waiting times"

About: Crosshouse Hospital / General Surgery

(as the patient),

I was sent for a pelvic ultrasound in august and received a letter yesterday for follow up appointment on the 16th december. Is it normal to wait as long?

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/10/2015 at 15:51
Published on Care Opinion at 16:38

picture of Eunice Goodwin

Dear worrier,

I can only make a few presumptions based on so little information but I do agree this seems a long time to wait. Is the follow-up a clinic appointment? Will you get the results then? (That would be too long to wait for them). I would like to look into it for you. If you would like that, please call me on 01563 826222 or email me at Eunice.goodwin@aapct.scot.nhs.uk

Best wishes
Eunice
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