"Waiting time"

I took my mother to hopital on the advice of my Dr who was going to email ahead so they knew to expect us ( we said no to an ambulance so we got there quicker)

Once we arrived we booked in but they had no recored of us and we were asked to wait in the waiting area having been booked in. please be aware my mother was in her pj's, vomiting and in real pain and very uncomfortable. We waited 3/4 of an hour and i stressed we should have come be ambulance but they were busy! then we saw a nurse who had no idea and but us in a different waiting area where we stayed for 1 1/2 hours...... not one person came near us while we wee ther to see how mum was doing in fact they were avoiding us...

Mam was seen be alovely Dr and all went well after that