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Emergency Care

Story from nhs.uk

"Emergency Care"

About: East Surrey Hospital

On 30th September 2015 my daughter was admitted with abdominal pains. Everyone from the Paramedic to the ER Staff worked tirelessly to give a diagnosis. Everyone was polite and caring and kept us informed every step of the way. We can't thank them enough. 10/10.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust 8 years ago
Cathy White
Patient Experience Lead, Patient Experience Team,
Surrey and Sussex Healthcare NHS Trust

Submitted on 02/10/2015 at 17:25
Published on Care Opinion on 05/10/2015 at 11:05

Dear Jan,

Thank you for you 10 out of 10 score, I will pass on your feedback to the staff in our Emergency Department who will be pleased to hear that you felt kept informed and that they treated you and your daughter with care.

I hope she is recovering well.

With best wishes,

Cathy White

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