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"Gastroscopy"

About: Highgate Private Hospital

I attended Highgate hospital as a referral for a gastroscopy. I was greeted at the main desk and shortly afterwards taken to a private room with bed and television and wi-fi. Everything was explained to make me feel comfortable. The nurses were friendly and pleasant. The consultant was very reassuring so that I didn't feel nervous. Even though it was not a pleasant experience, the theatre team were so calm and capable that the whole procedure was less stressful than I had anticipated. I was given the results straight away and allowed a welcome cup of tea after an hour's recuperation.

Many thanks.

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Responses

Response from Highgate Private Hospital 8 years ago
Highgate Private Hospital
Submitted on 01/10/2015 at 10:35
Published on nhs.uk on 03/10/2015 at 02:32


Dear Kathleen,

Thank you so much for taking the time to provide us with feedback. We are committed to providing the best possible patient experience and your comments are a really important way of helping us to achieve this.

We look forward to welcoming you back to Highgate Private Hospital should we be in a position to help you in the future.

Best wishes,

The Highgate Private Hospital Team

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