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Maternity clinic

Story from nhs.uk

"Maternity clinic"

About: The Royal London Hospital

Every appointment i had with the maternity clinic i waited upto 2 hrs. Scans were ok but bloods and check ups a very long wait. However, if you attend 10 minutes late u may not be seen!!! How ridiculous!!!! The staff are very apologetic but that doesnt help with the waiting! They need to change their processes or improve their clinic because keeping pregnant women waiting is not a very wise thing. Its hard enough that women have to carry the baby for nine months and go through all other changes and problems! Management need to make this service better.

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Responses

Response from The Royal London Hospital 8 years ago
The Royal London Hospital

Submitted on 16/11/2015 at 09:11
Published on nhs.uk on 17/11/2015 at 01:31

Dear Hassy

We are sorry to read your review and that your appointment times have not been on time. This must have been very frustrating for you. We are a very busy clinic and our staff work hard to try to keep appointment times to schedule. Unfortunately this does not always happen. Please accept our apologies that you have had to wait for your appointments.

Thank you for providing us with your feedback. We really value your comments and have passed this over to the maternity team so that they are able to make improvements to our service we possible.

Kind regards Barts Health NHS

Trust

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