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Care Opinion

Neurology

Story from nhs.uk

"Neurology"

About: Royal Preston Hospital

Went for an urgent referral visit to the neurology department today after MRI scan. The neurologist was very friendly and reassuring as I was quite worried. Other staff in the department were happy to help with the consultant during the investigation, which included an eye test. Overall a good experience, think the department itself could do with a modernising makeover but that is obviously not the fault of anyone's, and on a people level everything was good.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 8 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 02/10/2015 at 12:55
Published on Care Opinion at 15:49

Thank you for taking the time to provide your feedback and for your kind comments about the staff in the neurology department.

Your feedback and constructive comments about the environment have been shared with senior staff in the department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Royal Preston Hospital 8 years ago
Royal Preston Hospital

Submitted on 02/10/2015 at 14:05
Published on nhs.uk on 03/10/2015 at 02:31

Thank you for taking the time to provide your feedback. Your kind comments about the staff involved in your care, together with your constructive comments about the environment have been shared with senior staff in the neurology department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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