"Overall experience."

About: Southampton West / Cannon House

(as the patient),

I'd like to thank the staff at Canon House. Considering the kind of public they have to deal with, my personal experience from all staff has been more than satisfactory. The receptionists are friendly, both on the phone and face to face, helpful and accommodating if an appointment needs changing. My psychiatrist has helped a lot in my recovery, if ever I felt not then in retrospect it was my mental attitude at the time. Considering cuts by the government, the best is done. My sincere thanks xx.

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Response from Jane Tibble, Complaints and PALS Officer, Complaints and PALS, Southern Health NHS Foundation Trust

Thank you very much for taking the time to post your compliments about the staff at Canon House. Your feedback has been shared with the staff concerned and will be a rewarding morale boost for them.

Kind regards
Jane Tibble
Customer Experience Advisor

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