"Orthopaedics and MRI"

About: Monklands District General Hospital / Trauma & orthopaedics Queen Elizabeth University Hospital Glasgow

(as the patient),

Referred to orthopaedics at Monkland hospital in December 2014 for an ongoing problem I had with my spine. Eventually received my appointment in late January/early February 2015. Had to get an MRI scan done as Iwas told there was something wrong with my leg". MRI scan carried out late February 2015. Had to wait until May for follow-up appointment, should have been 2-3 weeks after scan but it was over two months. My report from my MRI scan was received and placed in my folder in March. I was then referred onto neurosurgery at the new Queen Elizabeth hospital. I told orthopaedic surgeon about other symptoms I was experiencing but they never passed these on to neurosurgery. If they had been made aware of these new symptoms, I would probably have been seen a lot sooner than late July. I ended up having to get another scan done as the previous one was too old and I received surgery within a fortnight.

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Response from Melanie MacLean, Patient Affairs Manager, Patient Affairs, NHS Lanarkshire

picture of Melanie MacLean

Dear Scarlet,

Thank you for taking the time to post your Patient Opinion. I was sorry to read of your experience regarding our Orthopaedic service.

Learning from patient experience is very important to us and I would be grateful for the opportunity to investigate this further on your behalf. If you would be happy for me to do this please contact myself on 01236 713065.

I look forward to hearing from you.

Kind regards

Melanie MacLean

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