"ENT Ocean 2 department were marvellous"

About: Queen's Hospital (Romford)

I've gone down with otitis externa with abscess around my ear. My GP practice could only offer me an appointment a week away, so in great deal of pain I went to Queen's A&E, was assessed within 5min, and seen A&E urgent care friendly and helpful GP within half of an hour, who forwarded me to Ocean 2 ENT hospital ward for further assessment. All nurses and a very helpful consultant did their best to help me with my condition, kept me informed and comfortable and provided me with much needed medication for treatment. Urgent care and Ocean 2 staff - you are all absolute stars!!!

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Response from Queen's Hospital

It’s fantastic to hear about your experience when you visited Queen’s Hospital A&E. It sounds like you received excellent care both within the Urgent Care Centre and Ocean A. I agree that the staff are indeed stars!

Yours sincerely Nadeem Moghal Medical Director

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful