Was sent an appointment whilst away on holiday. Phoned department to explain why I didn't attend and was given the number for the Outpatients booking co-coordinator. What a waste of time that was, after ringing more than 20 times I gave up. I now receive a letter from the hospital saying I didn't attend and there didn't appear to be any communication from me. Well I certainly tried to communicate.
"Appointments"
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted by What more can I do (as ),
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