"Eye day surgery unit"

About: Kingston Hospital

Whole experience of the eye day surgery unit was totally undignified and lacked any respect for privacy and confidentiality. All 8 patients on list called in together, BP and personal medical details checked in front of all. Could hear all discussions about other patients diagnosis details of surgery and risks etc.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Kingston Hospital

Thank you for your feedback, really sorry to hear about your experience in the Royal Eye Unit. I have passed your comments onto the team, if you would like to make a formal complaint please contact our Patient Advice and Liaison Team pals@kingstonhospital.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful