"I arrived 25 mins early for my ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

I arrived 25 mins early for my out patients appointment. I was seen almost immediately and found all of the staff to be extremely friendly. I found the whole experience better than my own local hospital and would travel to Lancaster again.

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Response from Royal Lancaster Infirmary

Thank you for your kind comments. We will pass your comments onto the Outpatients team at Royal Lancaster Infirmary.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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