I had an eye appointment in July 2014 where they booked a follow up appointment for July 2015.
Luckily I remembered the appointment in 2015 and turned up on time. A reminder would have been nice though !
When I arrived in July, I undertook the usual vision and fields tests before joining the queue to see the specialist.
After waiting 1/2 hour or so, I was approached by a nurse asking me if I could go to the desk and book another appointment as there was a problem with the specialist.
I'd heard the nurses talking about one of the specialists not coming back from lunch on time
As they couldn't book me an appointment at the desk, they said they'd send me another appointment through the post.
A month later I received a new appointment for September.
The day before this new appointment, I received a cancellation letter cancelling the appointment, saying I will receive another appointment through the post in due course.
How many more days will I have to take off work to actually get to see someone in this department?
"Worst Eye Department in Britain"
About: Blackpool Victoria Hospital Blackpool Victoria Hospital Blackpool FY3 8NR
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Eleanor Walsh