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One happy parent

Story from nhs.uk

"One happy parent"

About: Frimley Park Hospital (Frimley)

Very very pleased with how well prepared everyone was when we arrived they were already holding my sons file waiting.

Lots of toys to keep children busy and also staff spoke to my 18 month old appropriately, offered us drinks and made us all feel comfortable.

Hospital is clean but has always been going back to when my son was born there 18 months ago! Very pleased and your good work is noticed!

Thank you very much.

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Responses

Response from Frimley Park Hospital 8 years ago
Frimley Park Hospital

Submitted on 23/09/2015 at 15:55
Published on nhs.uk on 24/09/2015 at 02:31

Dear Evie

Thank you for taking the time to leave your feedback regarding your son's visit to Frimley Park.

I am glad to hear that the staff looked after you all well and kept you informed.

We are lucky to have a team that want to get it right for patients every time.

I will pass your comments onto them.

I hope your son has recovered well Best Wishes Claire Marshall

Head of Patient Experience

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