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Care Opinion

Staff make your stay as pleasant as possible

Posted By Colourful428

"Staff make your stay as pleasant as possible"

About: Crosshouse Hospital / Cardiology

(as the patient),

The staff are all very professional and also very nice and friendly. They make your stay as pleasant as possible considering you are not there through choice.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/10/2015 at 10:18
Published on Care Opinion at 16:57

picture of Eunice Goodwin

Dear Colourful428,

Thank you for your kind words which I will be delighted to pass on to the team. I hope you are well now.

best wishes,

Eunice
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