About: Whipps Cross University Hospital

Waited over 3 hours for our appointment then told they cannot find our notes! Needed hearing test and then told would need hearing aid and would be referred. 1 month later no appointment so went there today no referral made and still cannot find notes. Nobody cares and have to wait at least 6 weeks for next appointment. This department is an absolute disgrace!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Whipps Cross University Hospital

We are sorry to hear of your experience when you visited us for your ENT appointment.

So that we are able to look into this in more detail for you please contact our Patient, Advice and Liaison Service (PALS) on tel: 020 3594 2040 or by email: pals@bartshealth.nhs.uk to provide us with more information.

Kind regards

Barts Health NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful