"Kindness and no fuss"

About: Queen Elizabeth Hospital / General medicine

(as the patient),

I had my drain removed out of my back, staff didnt know I was coming because id had my op at QE Birmingham. All of the staff was calm and kind

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Response from Nicky Westwood, Patient Relations & Experience Manager, University Hospitals Birmingham NHS Foundation Trust

Thank you for taking the time to provide feedback on your experience of the Queen Elizabeth Hospital Birmingham. We are delighted to hear that you had such a positive experience and that our staff were calm and kind. We know what a difference this makes to patients using our services.

Your comments have been shared with staff; they really value your feedback. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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