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Waited over 2 hours with our 3 year old

Story from nhs.uk

"Waited over 2 hours with our 3 year old"

About: Chorley & South Ribble Hospital

We never use A&e but 111 told us to come on a Sunday morning with our 3 year old. Triage nurse was horrible with him and waited over 2 hours even though there was only 1 child in when we got here. Extremely disappointed.

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Responses

Response from Chorley & South Ribble Hospital 8 years ago
Chorley & South Ribble Hospital

Submitted on 24/09/2015 at 12:48
Published on nhs.uk on 25/09/2015 at 02:31

Thank you for taking the time to provide your feedback. We were extremely disappointed to hear of your experience and have shared your comments with the senior staff in the Emergency Department. If you feel you would like to discuss your experience in more detail, please do not hesitate to contact our Customer Care department on 01772 522521.

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