"Waiting time"

About: Stoke Mandeville Hospital

I am waiting with my fragile mum for the last 3.5 hours in A&E. We were told doctor is busy attending emergency. I thought I am in emergency with my 72 year old mum who is in tremendous pain and agony.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

Thank you for your feedback. I am sorry that on this occasion Buckinghamshire NHS healthcare Trust has not delivered the level of care that that we aim to achieve. Please email me on Anthony.banton@buckshealthcare.nhs.uk alternatively you can telephone me on 07920765628 to discuss your feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful