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So professional, so kind

Story from nhs.uk

"So professional, so kind"

About: Royal Derby Hospital

My Mum is 94 and we have been visiting the Head and Neck dept recently.

The professional treatment combined with kindness to her has been exceptional. Everything was explained to our family and very patiently to my Mum.

I found it quite moving the way we were treated at the Royal Derby and feel extremely lucky to have such a wonderful hospital with such amazing staff in our area.

Without a doubt Mum could not have been treated better if she was the Queen.

Many thanks

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Responses

Response from Royal Derby Hospital 8 years ago
Royal Derby Hospital

Submitted on 21/09/2015 at 16:45
Published on nhs.uk on 22/09/2015 at 02:31

Many thanks for getting in contact with us to share your Mother’s recent experience when visiting the Head & Neck Department at the Royal Derby Hospital.

I can confirm that your kind comments have been shared with the team in the Head & Neck Department.

Kind Regards,

The Patient Advice & Liaison Team (PALS

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