"A nice visit to the Minor Injuries Unit"

About: Southmead Hospital

I was seen very quickly, triage nurse was helpful, efficient and they listened carefully.

I did not even have time to read one 'real life story' in the magazine in the waiting room.

The person who took care of me in the end (presumably a doctor) was sweet and reassuring and again, listened carefully before making an assessment. They were also very understanding of how tired I have been as I am in my 13th week of pregnancy!

I was extra impressed at their chirpiness whilst working a night shift.

Overall, excellent service, clean hospital, swift, knowledgable staff, peaceful atmosphere.


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Response from Southmead Hospital

Dear m – Thank you for taking the time and trouble to post your experience of the MIU at Southmead Hospital. I was please to hear the staff were efficient and empathetic. I hope you are now feeling much better and wish you all the best for your pregnancy. I will share your praise with the staff concerned.

Steve Sykes

Advice and Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful