"Excellent Staff"

About: University Hospital Of North Durham

In the last fortnight I have attended both accident and emergency and dressings clinic at ward 15; I just wanted to compliment the staff at all times they were excellent, very professional and extremely good at dealing with someone who isn't too keen on hospitals! The staff working on 4th, 5th, 11th and 18th were exceptional and I would have no problem in recommending this hospital and staff.

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent experience of the University Hospital of North Durham and in particular A&E and Ward 15.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and Ward Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful