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"Totaly disorganised and terrible experience"

About: George Eliot Hospital - Acute Services

Complained continually about a very painful canula _ it took 2 days for it to be removed leaving a large painfull lump. The doctor tried for 15 minutes to replace cannula and finally realised they were not sliding the "blade" out _ they never succeeded!

My umbilical hernia resulted with large painfull swellings and after being sent home twice in extreme pain, I returned to Alexander ward.(2 weeks in total)

One of the Doctors then twice stuck a scalpel into my wound without any local anaesthetic in attempting to reduce the swelling causing extreme pain and stress.

My operation was then re-opened up under full anaesthetic and the wound was left open.

The consultant inspected the wound and instructed the nurse to pack and dress it immediately.

After 2 hours the wound had still not been attended to and had bled profusely through my pyjamas and through the sheets on my bed. I was given an incontinence pad to hold on the wound. It was a further 4 hours before it was dressed after I complained

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